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  • Features
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Bigin: Your ideal
CRM partner

Bigin is a CRM tool developed for small businesses like yours. With Bigin as your partner, you would be investing in CRM software that's easy to learn, simple to use, loaded with practical features, and—most importantly—affordable for businesses that are on their path to growth and success.

We've hand-picked the most essential features to help small businesses run their daily operations. More importantly, we offer them at a price that you can afford. You can set up Bigin in just 30 minutes and start your 15-day trial to learn about the features we offer and gain a comprehensive experience of the advantages you'll enjoy when you choose Bigin as your CRM.

Bigin as a relationship tracking spreadsheet
Watch Overview Video

What are HubSpot's
limitations?

Overly complicated plans and feature bundles

Locking features into different categories, limitations, and prices makes it nearly impossible for entrepreneurs to pick a plan that suits all of their business needs.

Massive price difference for identical features

Identical features offered by HubSpot are priced much higher when compared to the prices at which they're offered by Bigin.

No calling capability within the CRM

Unlike Bigin's built-in cloud telephony, HubSpot doesn't have a feature that enables you to make and manage calls from within the CRM.

Lack of workflow automation and task management tools

Being able to automate routine and repetitive activities using workflows is one of the biggest advantages to adopting a CRM tool—but these options are conspicuously absent in HubSpot's free CRM.

Unlimited contacts, but limits on marketing and sales efforts

You can store up to 15 million contacts for free in your account but, your sales, marketing emails and ads can only be targeted at marketing contacts, to maintain which you have to upgrade to a paid plan.

hubspot bigin alert

Here's a list of features that Bigin offers for your business:

Multiple pipelines
  • Multiple pipelines
  • Workflow automation
  • Customizable dashboards
  • Built-in telephony
  • Integration with third-party apps
  • Enterprise-grade security
  • Mobile app for iOS & Android
 
SCAN HERE
Multiple pipeline Multiple pipeline
spreadsheets automation workflows in Bigin
custom dasboard
Built-in telephony in Bigin Built-in telephony call in Bigin
Grade security

Hubspot vs. Bigin

Fearures

Bigin
Express $ 7 /user/month billed annually
Monday
standard CRM$17/user/month billed annually
Bigin
Premier $ 12 /user/month billed annually
Monday
PRO CRM$28/user/month billed annually
Expand All

SALES

  • Contact and lead management
  • Contact and lead management
  • Contact and lead management
  • Contact and lead management

COMMUNICATION

  • Built-in telephony
  • Telephony marketplace
  • Built-in IVR system
  • Meeting integrations
  • Email integrations
  • Email templates
  • Email insights
  • WhatsApp integration
  • X integration

AUTOMATION

  • Workflow automation
  • Stage automation
  • Built-in
  • Status-based
  • Built-in
  • Status-based
  • Stage automation
  • Built-in
  • Status-based
  • Built-in
  • Status-based
  • Automation across apps via Zapier and Zoho Flow
  • Only Zapier
  • Only Zapier

STREAMLINING CUSTOMER-FACING OPERATIONS

  • Built-in pipelines dedicated to different operations
  • Case and ticket management through Email-in
  • Connected records
  • Built-in dashboards for detailed insights into your business

DATA AND OPERATIONS MANAGEMENT

  • Versatile no-code form builder
  • Social media lead capture
  • Duplicate cleanup
  • Via Zapier only
  • Via Zapier only
  • Full-fledged file collection and management
  • Customizable user profiles and roles
  • Customization (Fields, tags, views, filters)
  • Stage transition rules
  • Multi-currency support
  • Sheet view

INTEGRATIONS

  • App marketplace
  • API credits
  • Developer Console

  • Features

  • Premier$12/user/month billed annually
    Bigin 360$18/user/month billed annually
  • Salesforce Starter Suite$25/user/month billed annually
    Salesforce Starter Suite$25/user/month billed annually

Features

  • SALES
  • Full-fledged pipeline management
  • Contact & Lead Management
  • Deal management
  • Payment collection
  • Quote management
  • COMMUNICATION
  • Built-in telephony
  • Telephony marketplace
  • Built-in IVR system
  • Meeting integrations
  • Email integrations
  • Email templates
  • Email insights
  • WhatsApp integration
  • X integration
  • AUTOMATION
  • Workflow automation
  • Stage automation
  • Formula fields
  • Automation across apps via Zapier and Zoho Flow
  • STREAMLINING CUSTOMER-FACING OPERATIONS
  • Built-in pipelines dedicated to different operations
  • Case and ticket management through Email-in
  • Connected records (When a record reaches the desired stage in one team pipeline, you can create a record automatically in another team pipeline that captures the next set of business activities.)
  • Built-in dashboards for detailed insights into your business
  • DATA AND OPERATIONS MANAGEMENT
  • Versatile no-code form builder
  • Social media lead capture
  • Duplicate cleanup
  • Full-fledged file collection and management
  • Customizable user profiles and roles
  • Customization (Fields, tags, views, filters)
  • Stage transition rules
  • Multi-currency support
  • Sheet view
  • INTEGRATIONS
  • App marketplace
  • API credits
  • Developer Console
Premier₹12/user/month billed annuallyAccess Bigin
₹18/user/month billed annuallyAccess Bigin
Salesforce Starter Suit$25/user/month billed annually
Salesforce premium Suit$25/user/month billed annually

All you need to take your business to the next level

Bigin is the right choice for your small business and is trusted by over 30,000+ small businesses globally. We want to help you scale up your business and achieve consistent growth. And in the future, if your business needs more than what Bigin can offer, you can always switch to Zoho CRM or Zoho CRM Plus. We're here to help you at every milestone your business reaches.

HubSpot vs. Bigin

  • Features
  • HubSpot Free US$ 0 /user/month/billed yearly
  • Bigin Free US$ 0 /user/month/billed yearly
  • Bigin Express US$ 7 /user/month/billed yearly
  • Bigin Premier US$ 12 /user/month/billed yearly
  • Features
  • Full-fledged Pipeline Management
  • Connected Records (When a record reaches the desired stage in one team pipeline, you can create a record automatically in another team pipeline that captures the next set of business activities.)
  • Contact &
    Deal management
  • Email Integration
  • Email Templates and Insights
  • Free Gmail add-on
  • Google Workspace & Microsoft 365 integration
  • Built-in Telephony
  • Telephony Marketplace
  • Free Invoicing
  • Built-in Forms
  • Workflow Automation
  • Activity Management (Calls, Events, Tasks)
  • Customization (Fields, Tags, Views, Filters)
  • Built-in Dashboards
  • Customizable User Profiles & Roles
  • Stage Transition Rules
  • Multi-currency
  • Developer tools
  • App Marketplace
  • Mobile apps (iOS, Android, iPadOS)
  • macOS app
  • HubSpot Free US$0 /user/month/billed yearly
  • (Limited features)
  • Bigin Free US$0 /user/month/billed yearly
  • 5000 credits/day/org
  • Bigin Express US$ 7 /user/month/billed yearly
  • (Additional 10 custom dashboards)
  • One to 50,000 credits + (No of user licenses * 250)
  • Bigin Premier US$ 12 /user/month/billed yearly
  • (Additional 10 custom dashboards)
  • One to 50,000 credits + (No of user licenses * 250)

We scale up with your business

Bigin is the first step your business takes in the CRM journey. We're a favorite among small and medium businesses. But what happens when your business grows and isn't so small anymore? We have you covered. As you outgrow Bigin, we can help you transition to our more robust CRM platforms, like Zoho CRM and Zoho CRM Plus. "Bigin" with us and we'll be here to serve you every step of the way.

Trusted by 7,500 small businesses globally

As a small business with a big vision, having access to accurate and relevant data about customers and prospects is critical! Bigin and their onboarding team assisted us on our journey. The one-on-one onboarding sessions, easy-to-use platform and mobile application have been well received by our team - although we are early into using Bigin we are already experiencing the benefits!

Bigin was easy for us to use from the very start. Within a couple of weeks all users were able to use most features and benefit from them. Quick training and implementation from the Bigin support team was helpful. Users was immediately able to see the benefit to themselves, to their teams, and to the company as a whole. All this is the value we derive from this very comprehensive, easy, and intuitive application that we use on a daily basis.

I was looking for a simple sales-oriented CRM and was going through and signing up for the top five. Each one had way more features than I needed and I wanted something that had an app, wouldn't drain my time learning how to use, and just did what I needed to do and didn't cost an arm and a leg per user. Then I came across Bigin—not sure how—but it was exactly what I was looking for. Only started with it about three weeks ago, but I'm a very happy camper.

The Bigin team at Zoho has brilliantly solved the software adoption dilemma faced by sales organizations today. Now, with the ability to customize pipeline views, stages, module names, and fields, the moment one of our salespeople starts using the app, it simply works, and they love using it. It requires virtually zero training. In today's environment, the importance of simplicity, focus, and ease of use cannot be overstated, and the team at Bigin has just delivered a world-class tool.

Love the new features. It helps make the entire CRM system more personal and germane to our workflow. The searches seem to be more pointed and concise. Bigin has the capabilities and customization for my growing business and no bloat to clutter my process. Overall, Bigin was the perfect option for what I needed.

Joel Gustafson,Chief Operating Officer, Car Trade Go Inc
Chirag Selarka, Head of Business Development, Simplifie.
Nachum Klingman,CEO, Book Like A Boss Ltd
Seth Campbell,President, Five Doors Inc
Derek Osborne,CEO,Osborne Real Estate and Business Brokerage
123 4 5
/ 5

Expert reviews and ratings

  • Rating Platform
  • Hubspot CRM
  • Bigin
  • 4.5

  • 4.6/5

  • 3.1

  • 4.7/5

  • 4.5

  • 4.8/5

  • PCMag.com
  • 3.5/5 [Good]

    "HubSpot is relatively expensive, but the CRM tool contains all but the most advanced features provided by the category's top players. Unfortunately, some common features are locked behind high-end tiers." - PCMag review of HubSpot CRM

  • 4.0/5

    [Excellent]

    "Bigin by zoho CRM is a solid pipeline-based CRM solution for small business that is equally effective on PCs and on mobile devices." - PCMag review of Bigin by Zoho CRM

*The names and logos for Zoho are trademarks of Zoho Corp. All other trademarks, brand names, or product names belong to their respective holders. Comparison information as of 25.06.2023.