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Detailed Feature Comparison
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Features | Bigin Free | Zoho CRM Free | Bigin Express | Bigin Premier | Bigin 360 | Zoho CRM Standard | Zoho CRM Professional | Zoho CRM Enterprise | Zoho CRM Ultimate |
|---|---|---|---|---|---|---|---|---|---|
| PRICING (Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.) | |||||||||
| Billed Yearly | Free for 1 user | Free for 3 users | ₹ 400 | ₹ 700 | ₹ 1500 | ₹ 720 | ₹ 1,200 | ₹ 2,100 | ₹ 2,300 |
| Billed Monthly | Free for 1 user | Free for 3 users | ₹ 550 | ₹ 900 | ₹ 1000 | ₹ 1,080 | ₹ 1,800 | ₹ 2,700 | ₹ 2,800 |
| SALES FORCE AUTOMATION | |||||||||
| Lead and Contacts Management | |||||||||
| Accounts/ Companies Management | |||||||||
| Deal Management | |||||||||
| Tasks, events and notes | |||||||||
| Sales Forecasting | - | - | - | - | - | ||||
| Macros | - | - | - | - | - | - | |||
| Multiple currencies | - | - | - | ||||||
| Signals | - | - | - | ||||||
| Advanced filters | |||||||||
| Lead Scoring | - | - | - | - | - | ||||
| Scoring rules | - | - | - | - | - | 10 rules/module | 20 rules/module | 30 rules/module | 50 rules/module |
| Assignment rules | - | - | - | - | - | - | |||
| Reminders | - | ||||||||
| Email parser | - | - | - | - | - | - | - | ||
| Email Association with Deals | - | - | - | ||||||
| PRODUCT CUSTOMIZATION | |||||||||
| Customize related lists tabs | |||||||||
| Rename tabs | - | - | - | - | |||||
| Custom list views | 5/Module | 5/Module | 25/Module | 50/Module | 150/Module | 50/Module | Unlimited | Unlimited | Unlimited |
| Custom fields | - | - | 10 fields/module | 25 fields/module | 50 fields/module | 10 fields/module | 155 fields/module | 300 fields/module | 500 fields/module |
| Custom links | - | - | - | - | - | - | 10/module | 10/module | 50/module |
| Custom modules | - | - | - | - | - | - | - | 100 modules (2 modules/user license) | 500 modules (5 modules/user license) |
| Custom buttons | - | - | - | - | - | - | - | 50/module | 250/module |
| Sandbox | - | - | - | - | - | - | - | ||
| Page layouts | - | - | - | - | - | - | - | 3/module | 6/module |
| Canvas view | - | - | - | - | - | 1 views/user/org | 3 views/user/org | 5 views/user/module | 25 views/user/module |
| Layout Rules | - | - | - | - | - | - | - | 10/layout | 10/layout |
| Validation Rules | - | - | - | - | - | - | 5 rules/layout | 10 rules/layout | 25 rules/layout |
| Subforms | - | - | - | - | - | - | - | 2/module | 5/module |
| Translations | - | - | - | - | - | - | - | ||
| Unique fields | - | - | 2 fields/module | 2 fields/module | 2 fields/module | 2 fields/module | 2 fields/module | 2 fields/module | 2 fields/module |
| Sheet View | |||||||||
| Quick Preview | - | - | - | - | - | ||||
| Calendar View | - | - | |||||||
| AUTOMATION & PROCESS MANAGEMENT | |||||||||
| Automation Rules | 3 Rules | 10 Rule/ Module | 30 Rules | 50 Rules | 100 Rules | 30 rules/module | 80 rules/module | 125 rules/module | 150 rules/module |
| Stage Transition Rules | - | - | - | - | - | ||||
| Approval Process | - | - | - | - | - | - | - | ||
| Automation Scheduling | - | - | - | ||||||
| Blueprint - Process Management | - | - | - | - | - | - | 3 | 50 | 100 |
| Webhooks | - | - | - | - | - | - | 1/action 50,000 calls/day or 100 calls/user license/day Limit applicable for the org. (whichever is lower) | 1/action 500,000 calls/day or 500 calls/user license/day Limit applicable for the org. (whichever is lower) | 1/action 1,000,000 calls/day or 1000 calls/user/day Limit applicable for the org. (whichever is lower) |
| Automation Emails ( Max limit per day. Actual limit will vary based on user licenses. ) | 50 emails/user licence, 150 emails/day, (whichever is lower) | 50 emails/user license, 150 emails/day (whichever is lower) | 100 emails/user licence, 5000 emails/day, (whichever is lower) | 200 emails/user licence, 5000 emails/day, (whichever is lower) | 500 emails/user licence, 10000 emails/day, (whichever is lower) | 100 emails/user license, 5,000 emails/day (whichever is lower) | 200 emails/user license, 10,000 emails/day (whichever is lower) | 500 emails/user license, 25,000 emails/day (whichever is lower) | 1,000 emails/user license, 50,000 emails/day (whichever is lower) |
| ANALYTICS | |||||||||
| Charts | |||||||||
| KPI | - | - | |||||||
| Funnels | - | - | - | - | - | - | - | ||
| Target Meter | - | - | - | - | - | ||||
| Comparator | - | - | - | - | - | - | - | ||
| Anomaly Detectors (Powered by Zia) | - | - | - | - | - | - | - | 10 trends Additional 1/user (Maximum 50) | 20 trends Additional 2/user (Maximum 100) |
| Standard dashboards | - | ||||||||
| Custom dashboards | - | - | 10 Dashboards | 20 Dashboards | 50 Dashboards | 10 Dashboards | Unlimited | Unlimited | Unlimited |
| Dashboard Drilldown | |||||||||
| EMAILS | |||||||||
| Email templates | 5 | 10 | 20 | 40 | 100 | 100 | Unlimited | Unlimited | Unlimited |
| Email Insights | - | - | |||||||
| Email opt-out | |||||||||
| Email relay | - | - | - | - | - | - | 10 relay servers | 20 relay servers | 20 relay servers |
| Mass Emails | - | - | 150 emails/day | 300 emails/day | 1000 emails/day | 250/day/org | 500/day/org | 1000/day/org | 2000/day/org |
| Individual emails | 50/user/day | 50/user/day | 300/user/day | 300/user/day | 300/user/day | 300/user/day | 300/user/day | 300/user/day | 300/user/day |
| BCC dropbox for email | - | - | - | - | - | ||||
| Email Authentication | - | 1 Domain | 20 Domains | 20 Domains | 20 Domains | 10 Domains | 50 Domains | 100 Domains | 100 Domains |
| Marketing campaigns | - | - | - | - | - | ||||
| Auto-responders | - | - | - | - | - | - | - | 3 autoresponders | 5 autoresponders |
| Zoho CRM for Google Ads | - | - | - | - | - | - | |||
| Email-In Topping | - | - | - | - | - | - | |||
| Target Meter | - | - | - | - | - | ||||
| Manually associating emails with deals | - | - | - | ||||||
| Zoho FSM integration | - | - | |||||||
| Marketplace | |||||||||
| WEB FORMS | |||||||||
| Forms/Web-Forms | 1 form | 1 form | 3 forms | 5 forms | 10 forms | 5 forms | 10 forms | 20 forms | 100 forms |
| Approve records | |||||||||
| Notify owner | - | - | |||||||
| Pipeline Forms | - | - | - | - | - | ||||
| Customizable sharing links | - | - | - | - | - | ||||
| Custom domains in sharing links | - | - | - | - | - | - | |||
| TEAM COLLABORATION | |||||||||
| Tagging | - | - | 5 tags/record 10 tags/module | 5 tags/record 30 tags/module | 10 tags/record 50 tags/module | 5 tags/record 20 tags/module | 10 tags/record 60 tags/module | 10 tags/record 100 tags/module | 10 tags/record 200 tags/module |
| Motivator (formerly Gamescope) | - | - | - | - | - | - | |||
| Calendar | - | ||||||||
| Calendar sync through CalDAV | - | - | - | - | - | ||||
| Calendar Booking | - | - | - | - | - | ||||
| Status updates | - | - | - | - | |||||
| Direct messages | - | - | - | - | |||||
| Attach files to feeds | - | - | - | - | |||||
| Follow-up rules | - | - | - | - | |||||
| Groups for team collaboration | - | - | - | - | - | ||||
| INVENTORY MANAGEMENT | |||||||||
| Products Module | - | - | |||||||
| Price books | - | - | - | - | - | - | |||
| Sales quotes | - | - | - | - | - | - | |||
| Sales orders | - | - | On integration with Zoho Books | On integration with Zoho Books | On integration with Zoho Books | - | |||
| Invoices | - | - | Free integration with Zoho Invoice | Free integration with Zoho Invoice | Free integration with Zoho Invoice | - | |||
| Vendors | - | - | - | - | - | - | |||
| Purchase orders | - | - | - | - | - | - | |||
| DOCUMENT LIBRARY | |||||||||
| File Attachments | |||||||||
| Folder sharing | - | - | - | - | |||||
| File versioning | - | - | - | - | |||||
| Reviews | - | - | - | - | |||||
| Pipeline | |||||||||
| Team Pipelines | 1 | - | 3 | 5 | 15 | - | - | - | - |
| Connected Records | - | - | - | - | - | - | |||
| FILE STORAGE | |||||||||
| Free storage/org | 1 GB | 1 GB | 1 GB | 1 GB | 1 GB | 1 GB | 1 GB | 1 GB | 5 GB |
| Free storage/user license | - | - | 512 MB | 512 MB | 512 MB | 512 MB | 512 MB | 1 GB | 1 GB |
| Additional file storage | - | - | ₹ 4 /month/5GB | ₹ 4 /month/5GB | ₹ 4 /month/5GB | ₹ 4 /month/5GB | ₹ 4 /month/5GB | ₹ 4 /month/5GB | ₹ 4 /month/5GB |
| File Cabinet Topping | - | - | ₹ 300 /month | ₹ 300 /month | Free till 5 GB | - | - | - | - |
| DATA ADMINISTRATION | |||||||||
| Data storage | 500 | 5000 records (10 MB) | 50,000 records | 100,000 records | 1 Million records | 100,000 records (200 MB) | 10 GB (5M records approx) | 10 GB (5M records approx) | 10 GB (5M records approx) |
| Import data (records/batch) | 250 | 1000 | 10,000 | 10,000 | 20,000 | 10,000 | 20,000 | 30,000 | 50,000 |
| Export module data | |||||||||
| Free Data backup | - | - | 2 backups/month | 2 backups/month | 2 backups/month | 2 backups/month | 2 backups/month | 2 backups/month | 4 backups/month |
| Additional Data backup | ₹ 5 /request | ₹ 5 /request | ₹ 5 /request | ₹ 5 /request | ₹ 5 /request | ₹ 5 /request | ₹ 5 /request | ₹ 5 /request | ₹ 5 /request |
| De-duplicate data | - | - | - | - | |||||
| Find and merge duplicates | |||||||||
| Import history | Past 60 days | Past 60 days | Past 60 days | Past 60 days | Past 60 days | Past 60 days | Past 60 days | Past 60 days | Past 60 days |
| Import from Pipedrive | |||||||||
| Import from HubSpot | |||||||||
| Import from Insightly | |||||||||
| SECURITY ADMINISTRATION | |||||||||
| Profiles | 2 | 2 | 5 | 10 | 20 | 5 | 15 | 25 | 50 |
| Organizational hierarchy (Roles) | 2 | 2 | 5 | 10 | 20 | 5 | 25 | 250 | 500 |
| Field-level security | - | - | - | - | - | - | |||
| Groups | - | - | - | - | - | 20 | 30 | 50 | 250 |
| Territory management | - | - | - | - | - | - | - | 150 | 250 |
| Audit Logs | - | - | |||||||
| Allowed IPs | - | - | - | - | - | ||||
| GDPR Compliance | |||||||||
| ZOHO INTEGRATIONS | |||||||||
| Zoho Campaigns | |||||||||
| Zoho Desk | |||||||||
| Zoho Flow | |||||||||
| Zoho Sites | |||||||||
| Zoho PhoneBridge for Call Centers | - | ||||||||
| Zoho Meeting | - | ||||||||
| Payment Links | - | - | - | - | - | - | - | ||
| Zoho Analytics | - | ||||||||
| Zoho Books | - | - | - | ||||||
| Zoho Invoice | - | - | - | ||||||
| Zoho Projects | |||||||||
| Zoho SalesIQ | - | - | - | - | |||||
| Zoho Cliq | - | - | - | - | |||||
| Zoho Survey | - | - | - | - | - | ||||
| Zoho Social | - | - | - | - | |||||
| Zoho Forms | - | ||||||||
| Zoho Creator | - | - | - | - | - | - | - | ||
| Zoho Finance Suite | - | - | - | - | - | - | |||
| Zoho Webinar | - | - | - | - | - | - | |||
| Zoho Backstage | - | - | - | - | - | - | - | ||
| Email Integration | - | - | - | ||||||
| Zoho Writer Add-on | - | - | - | - | - | - | |||
| Merge templates using Zoho Writer | |||||||||
| Zoho Directory | - | ||||||||
| Zoho Landing Page integration | |||||||||
| FSM | - | - | - | - | - | - | |||
| Zoho Thrive | - | - | - | - | - | - | |||
| Tiktok Lead Ad | - | - | - | - | - | - | |||
| FaceBook Lead Ads | - | - | - | - | - | - | |||
| LinkedIn Lead Ads | - | - | - | - | - | - | |||
| THIRD-PARTY INTEGRATIONS | |||||||||
| Zapier Integration | |||||||||
| Plug-in for Microsoft Outlook | - | - | - | - | - | - | - | ||
| Integration with MS 365 | - | - | - | ||||||
| MS Teams Integration | - | ||||||||
| Gmail add-on (G Suite) | |||||||||
| Export to Google Tasks ( G Suite) | - | - | - | - | |||||
| Synchronize Google Calendar (G Suite) | - | - | |||||||
| Synchronize Google Contact (G Suite) | - | - | |||||||
| Slack Integration | - | - | - | - | - | - | - | ||
| Integration with online meeting providers | - | - | |||||||
| Marketplace | |||||||||
| DEVELOPER TOOLS | |||||||||
| APIs (Max allowed credits) | 5000 credits/day/org | 5000 credits/day/org. | 100,000 credits/day/org | 100,000 credits/day/org | 100,000 credits/day/org | 100,000 credits/day/org. | 1,000,000 credits/day/org. | 2,000,000 credits/day/org (1000/user) | Unlimited (2000/user) |
| Mobile SDK | - | - | - | - | - | - | - | ||
| Web Apps SDK | - | - | - | - | - | - | - | ||
| Widgets | - | - | - | - | - | - | - | ||
| Connections | - | - | - | - | - | - | - | ||
| Functions | - | - | - | - | - | 15,000 credits/day/org. | 20,000 credits/day/org. | 200,000 credits/day/org (500/user license) | Unlimited (1000/user license) |
| Whatsapp Integration | - | - | |||||||
| Developer Center | |||||||||
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