Copper vs Bigin by Zoho CRM - Choosing the right small business CRM

Looking for a Copper CRM alternative? Meet Bigin, a user-friendly small business CRM tool that has native integrations with Google Workspace and MS 365 to help you work faster and better.

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Copper CRM: Does it have the
right features for small businesses?

Copper (formerly Prosperworks) positions itself as the CRM built for Google Workspace. While its higher-cost plans ($49 and $69/user/month) do give you some advanced features that work well with your existing Google Workspace account, its Basic plan ($19/user/month) lacks some of the basic features that small businesses need to automate their day-to-day process.

The Basic plan also has a maximum user limit of 3, which restricts small businesses from adding more seats to their existing plan. Businesses that grow beyond 3 users have to subscribe to Copper's $49/user/month plan just to add extra seats to their account. With no workflow automation, email insights, or webforms, and only basic reporting, Copper users may start to wonder if they have chosen the right CRM for their small business.

How is Bigin better than Copper CRM?

Bigin, just like Copper CRM, supports native integration with Google Workspace. But Bigin's pipeline-centric approach to CRM allows you to organize your customer pipelines more quickly and efficiently. With built-in telephony, email, and Twitter integration, you'll always engage with more prospects with less effort. Compared to Copper, Bigin offers a frictionless user experience for users because of its minimal and intuitive approach to CRM.

Bigin as a relationship tracking spreadsheet

Take a look at some of the
features that Bigin offers:

Multiple pipelines
  • Multiple pipelines
  • Workflow automation
  • Customizable dashboards
  • Built-in telephony
  • Integration with third-party apps
  • Enterprise-grade security
  • Mobile app for iOS & Android
 
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Features and Pricing Comparison

Bigin Express vs Copper CRM

FEATURES
That's a saving of 63% for every user, every month.
BIGIN EXPRESS$7/ user/ month / billed annuallyAccess BiginSign Up For Free
COPPER CRM$19/ user/ month / billed annually
FEATURES
Contacts, companies, and deal management
Kanban view
Basic reporting
Google Workspace and Zapier integrations
Multiple pipelines
Built-in phone
Microsoft 365 integration
Zoho Mail add-on
Email templates
20
3/user
Email insights
Task automation
Workflows
Webforms
Zoho Desk integration
Twitter integration
Customizable dashboards
Real-time sales notifications
Custom fields
20
5
Roles/profiles
Access permissions

Pricing

BIGIN EXPRESS$7/ user/ month / billed annuallySave 63%

COPPER CRM$19/ user/ month / billed annually

Contacts, companies, and deal management

Kanban view

Basic reporting

Google Workspace and Zapier integrations

Multiple pipelines

Built-in phone

Microsoft 365 integration

Zoho Mail add-on

Email templates

20

3/user

Email insights

Task automation

Workflows

Webforms

Zoho Desk integration

Twitter integration

Customizable dashboards

Real-time sales notifications

Custom fields

20

5

Roles/profiles

Access permissions

Stop wasting your time and money with Copper

You don't want to spend time and money on a CRM that doesn't work for you. As you can see from the comparison above, you'll lose some basic, important features with Copper's Basic plan—and you shouldn't have to upgrade to their Professional plan ($49/user/month) just for a few extra features and additional user licenses. Make the right choice today. Invest in the CRM platform that grows with you, without burning through your budget.

Trusted by 7,500 small businesses globally

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We were so impressed by Bigin’s ‘perfect fit’ for small organizations and we have now consolidated all information about our clients and projects in Bigin. It's impressive to see that such an affordable product helps in managing duplication of records, customizing fields specific to our processes, providing dashboards to manage the performance of emails, and even linking up with the Twitter accounts of our clients. Read the full case study

I am super impressed with Bigin. I was looking for a simpler lead management and automation tool and I have finally arrived at the right platform after trying multiple tools in the last few years. It has completely transformed the sales process and I regularly recommend Bigin to my contacts.

I want to sincerely thank the entire Bigin Team for developing this excellent platform for SMBs who are quite keen on getting rid of excel datasheets. My primary requirement was exactly the same, and Bigin has offered so much more. This has increased the overall productivity of my sales team, and I have already recommended Bigin to friends in different sectors.

I found Bigin extremely easy to learn and utilise. I was bit scared if my assistants will able to learn it quickly. But to my surprise they have started using fully within 2 weeks of time. Mobile apps and its connectivity with server is superb and quick.

Luison LassalaGeneral Manager, Bedrock Success Consulting
Vikas KakkarFounder & CEO, HireXP
Dhruvesh LakhaniFounder & Director, Investacc Insurance Brokers Pvt. Ltd.
Anant TikoneManaging Director, Antech Micro systems Pvt ltd.
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*The names and logos for Zoho are trademarks of Zoho Corp. All other trademarks, brand names, or product names belong to their respective holders. Comparison information as of 24/04/2020. Prices mentioned are in USD.

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