Calls
Response Structure
{
"data": [
{
"Call_Duration": "10:00", //Represents the duration of the call in mm:ss format
"Owner": { //Name, ID, and email of the owner of the call
"name": "Patricia Boyle",
"id": "4150868000000225013",
"email": "patricia.b@zohocorp.com"
},
"Description": "This is a sample description", //Description of the call, if any
"$currency_symbol": "DA", //The supported currency in which the revenue is generated
"Caller_ID": null,
"$calendar_booking_call": false, //Represents whether the call was created from Bigin calendar
"$review_process": null, //Represents the review process details of the call
"Call_Agenda": "Sample", //Represents the agenda of the call
"Modified_By": { //The name and ID of the user who modified the call. This is a system-generated field. You cannot modify it.
"name": "Patricia Boyle",
"id": "4150868000000225013",
"email": "patricia.b@zohocorp.com"
},
"$review": null, //Represents the review process details of the call
"$process_flow": false, //Represents if the record is a blueprint data
"Call_Purpose": "Prospecting", //Represents the purpose of the call
"id": "4150868000002792048", //Unique ID of the call
"Call_Status": "Attended Dialled", //Represents the status of the call
"$approved": true, //Represents if the record is approved
"Who_Id": { //Name and ID of the contact for whom the call is scheduled
"name": "Patricia Boyle",
"id": "4150868000002780035"
},
"$approval": { //Represents if the current user can approve, delegate, reject, or resubmit the operations performed on this record
"delegate": false,
"approve": false,
"reject": false,
"resubmit": false
},
"Modified_Time": "2020-08-02T23:12:15+05:30", //Date and time at which the record was last modified. This is a system-generated field. You cannot modify it.
"Reminder": null, //Represents the date and time at which the system sends a reminder to the contact for whom the call is scheduled
"Created_Time": "2020-08-02T23:12:15+05:30", //The date and time at which the call was created
"Call_Start_Time": "2020-08-02T21:30:00+05:30", //The date and time at which the call starts
"$editable": true, //Represents if the user can edit records in the Calls module
"Subject": "Outgoing call to Patricia Boyle", //Represents the subject of the call
"$orchestration": false, //Represents if the record is in the orchestration process
"$se_module": "Accounts", //Represents the module the call is related to
"Call_Type": "Outbound", //Represents whether the call is inbound or outbound
"Call_Result": "Not interested", //Represents the result of the call
"What_Id": { //Name and ID of the Account the call is associated with
"name": "Zylker",
"id": "4150868000001416001"
},
"$in_merge": false,
"Call_Duration_in_seconds": "600", //The call duration in seconds
"Created_By": { //Name and ID of the user who created the call. This is a system-generated field. You cannot modify it.
"name": "Patricia Boyle",
"id": "4150868000000225013",
"email": "patricia.b@zohocorp.com"
},
"Tag": [], //List of tags associated with the record
"Dialled_Number": null, //The phone number details of the call
"$approval_state": "approved" //Represents if the record is approved
}
]
}
Note:
- The fields beginning with "$" indicate that they do not appear on the Bigin UI, but contain important data. They are read-only fields.
- For more information about sample attributes, refer Get List of Records.