Remove Tags from Records

Delete the tags associated with records.

Endpoints

POST /{module_api_name}/actions/remove_tags?ids={record_id}&tag_names={tag1},{tag2}

POST /{module_api_name}/{record_id}/actions/remove_tags?tag_names={tag1},{tag2}

Request URL

For multiple records, use

{api-domain}/bigin/v2/{module_api_name}/actions/remove_tags?ids={record_id}&tag_names={tag1},{tag2}

For a specific record, use

{api-domain}/bigin/v2/{module_api_name}/{record_id}/actions/remove_tags?tag_names={tag1},{tag2}

Choose domain-specific URL to replace {api-domain}

You can use the domain-specific URL to access Bigin resources. Based on the data center in which the Bigin account's resources are available, replace {api-domain} in the preceding request with one of the following API domain URLs:

For US, https://www.zohoapis.com
For EU, https://www.zohoapis.eu
For AU, https://www.zohoapis.com.au
For IN, https://www.zohoapis.in
For CN, https://www.zohoapis.com.cn
For JP, https://www.zohoapis.jp

For more information, see Multi DC Support.

Authorization

For this endpoint, pass the access token as an authorization header. See OAuth Authentication for more information about access tokens.

Authorization: Zoho-oauthtoken <ACCESS_TOKEN>

You must authenticate using an access token that is associated with one of the following scopes:

ZohoBigin.modules.ALL
ZohoBigin.modules.{module_name}.ALL
ZohoBigin.modules.{module_name}.WRITE

In the above scope, replace {module_name} with the necessary module. The possible modules include pipelines, contacts, accounts (companies in Bigin), products, calls, events, and tasks.

Request parameters

The available request parameters are given below:

Path parameters

module_api_name stringRequired

The API name of the module. The possible modules for this endpoint and their API name are given below:

Module	API Name
Contacts	Contacts
Pipelines	Pipelines
Companies	Accounts
Products	Products
Tasks	Tasks
Events	Events
Calls	Calls

record_id stringOptional

The unique identification of a record in a module. Use this when you want to remove tags from a specific record in a module. You can get the record ID from the Get records API.

Query parameters

tag_names stringRequired

Specify the tags that you want to delete. It accepts multiple tags separated by commas. You can get tags from the Get tags API. For example, if you want to remove multiple tags from records within a module, you can pass them as tag_names=HotDeals,Offers.

ids stringRequired

Specify the unique identification (record ID) of records from which the tags are deleted. It accepts multiple record IDs. You can get the record ID from the Get records API.

Sample request

Curl Deluge

Copiedcurl "https://www.zohoapis.com/bigin/v2/Contacts/actions/remove_tags?ids=1234567890,123456789&tag_names=From Email,In progress" \
-X POST \
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"

Copiedresponse = invokeurl
[
	url :"https://www.zohoapis.com/bigin/v2/Contacts/actions/remove_tags?ids=1234567890,123456789&tag_names=From Email,In progress"
	type :POST
	connection:"connection_link_name"
];
info response;

Response object

The response object includes details regarding success and status messages.

Possible error codes

The response of this resource includes HTTP status and error codes.

The most common HTTP error codes that occur when you request access to this endpoint are given in the following:

INVALID_URL_PATTERNHTTP 404
Please check if the URL trying to access is a correct one
Resolution: The request URL specified is incorrect. Specify a valid request URL. Refer to request URL section above.
OAUTH_SCOPE_MISMATCHHTTP 401
Unauthorized
Resolution: Client does not have ZohoBigin.modules.{module_name}.WRITE scope. Create a new client with valid scope. Refer to scope section above.
NO_PERMISSIONHTTP 403
Permission denied to remove tags
Resolution: The user does not have permission to remove tags from the records. Contact your system administrator.
INTERNAL_ERRORHTTP 500
Internal Server Error
Resolution: Unexpected and unhandled exception in Server. Contact support team.
INVALID_REQUEST_METHODHTTP 400
The http request method type is not a valid one
Resolution: You have specified an invalid HTTP method to access the API URL. Specify a valid request method. Refer to endpoints section above.
AUTHORIZATION_FAILEDHTTP 400
User does not have sufficient privilege to remove tags
Resolution: The user does not have the permission to remove tags from the records. Contact your system administrator.
INVALID_MODULEHTTP 400
The module name given seems to be invalid
Resolution: You have specified an invalid module name or there is no tab permission, or the module could have been removed from the available modules. Specify a valid module API name.

Sample response

Copied{
    "data": [
       {
            "code": "SUCCESS",
            "details": {
                "id": "2445013000000402006",
                "tags": [
                    "From Email",
                    "In Progress"
                ]
            },
            "message": "tags updated successfully",
            "status": "success"
        },
       {
            "code": "SUCCESS",
            "details": {
                "id": "2445013000000141005",
                "tags": [
                    "From Webforms",
                    "Negotiation"
                ]
            },
            "message": "tags updated successfully",
            "status": "success"
        }
    ]
}