What is Automation?
Automation allows customers to execute everyday activities and processes without regular manual effort. By automating the recurrent and frequent tasks, customers can save time and effort that leads to productivity.
For example, as a sales manager you may need to assign the leads to various sales reps based on certain criteria. Also, your sales executives may need to send pre-sales and post sales follow up emails to customers at scheduled intervals. Automating these activities can help you save a lot of time and effort.
Using Bigin Developer Console, you can set up the following types of automation processes: