- Features
- X (Previously Twitter)
Get your business on X
(Previously Twitter), the world’s most happening social media platform
Go from "Hey there!" posts to "Closed Won" deals in no time with Bigin's direct integration with X. Be where your customers are, engage with them on a personal level, and watch them become your brand ambassadors on social media. Don't you want to #JustBigin today?
Sign Up For FreeHere's how we can help you
- View your contacts' X profiles and engage with them directly from Bigin
- Like, reply, repost, and respond to messages without having to leave your CRM
- Get notified instantly when a contact mentions or messages you on X
- View a timeline of all your X interactions with a contact
- Win customers' hearts by responding to their posts immediately
Connect
with context. Engage better.
Just added a new contact to your CRM? Don't know if they are on X ? No worries. Automatically associate their X profiles with your contact record in minutes and start following them from your brand's handle. When your CRM has all the right information you need to connect with your contacts contextually, you are sure to make a great first impression with your prospects.
Continue your conversation
from where you left off
Bigin stores all your X interactions history with a contact neatly in chronological order. This means you can always check the last time you interacted with a particular contact and continue your conversation from where you left off. Say goodbye to "Sorry, I forgot what we spoke about last time" situations with Bigin.
Secret to great customer service?
Be there on X.
Different brands use X in different ways, but most successful brands have one thing in common: they reach out to their customers instantly when they are in trouble. These days, it's quite common for your customers to post their questions or feedback or seek any general help with your product.
Having X integrated with your Bigin account ensures you always provide customers
with the support that they deserve.
Never miss a notification!
Signals in Bigin is a great way to stay in touch with the contacts you follow on X . Get notified whenever someone @ mentions you, replies to your post, or sends you a direct message. Separate the signal from the noise and act faster with Bigin.
Personalized permissions
for your org users
Not all users in your organization require the control to respond from your business handle or reply to direct messages from customers. We get it and that's why we give you the option to set permission levels for different types of users in your organization.
Here’s what our customers have to say
Bigin has become an integral part of our business. It’s absolutely functional, easy to set up, and cost-efficient. It has helped me tighten weekly reviews and build an effective customer follow up strategy. It is ideal for young startups and businesses which require a funnel management system for sales and service.
Yet another great product by Zoho. If you are looking for a simple, straightforward CRM to maintain your sales pipeline, Bigin would be your best option to start with. Extremely easy to understand and easy to get started, without any friction, for the entire team. This tool is backed by an amazing support team at Zoho, and that makes it easier to experiment with new products.
Right from creating a contact to managing workflows and deals, Bigin is so user friendly that our team’s productivity has improved a lot. I would recommend Bigin for organizations who are lean and want their sales team to do their core job, that is sales. Just Bigin!
Is your brand ready to take on X ?
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