Looking for a Freshsales alternative?
Meet Bigin by Zoho CRM

When it comes to the best entry-level CRM for small and micro businesses, there is no debate.
Bigin provides small teams with powerful automation along with all the right CRM features for your sales success.

Access BiginSign Up For Free

Does Freshsales offer the right
features for small businesses?

Freshsales is one of the many new CRM vendors that entered the market challenging the CRM status quo. With built-in telephony and a relatively easier user interface compared to Salesforce, they have managed to build a CRM software for businesses of all sizes. Freshsales has labeled their pricing plan, Growth, as the "perfect fit" for small teams. However, when you compare Bigin with Freshsales's Growth pricing plan, you'll notice the severe lack of features that small businesses are actually getting when they choose Freshsales for their business.

It's a well-known fact that features like automation and analytics play a key role in the success of any business. That's the reason why so many small businesses switch to a CRM after using conventional methods like spreadsheets. But, many of the current CRM players, including Freshsales, think that these essential features are only for larger enterprises. The result? They conveniently shift features like workflow automation and even basic reporting to higher editions of their CRM just for the sake of upselling their costly plans. We want to change this with Bigin.

Zoho truly cares for the needs of
small and micro businesses

Being in the software industry for more than 20 years has led us to a deeper understanding of the current small business market. That's why we've launched Bigin with the needs of millions of small and micro businesses in mind. With a focus on ease of use, and a near-zero learning curve, Bigin fully covers your contact and pipeline management needs and lets you close more deals in less time. With a 360-degree view of your contact information, you will have more time to interact with prospects and move relationships forward. Sending out marketing campaigns to your customers is easy with the built-in mass email feature, or by making use of Bigin's native integration with Zoho Campaigns for your advanced email marketing needs.

Bigin as a relationship tracking spreadsheet

Take a look at some of the
features that Bigin offers:

Multiple pipelines
  • Multiple pipelines
  • Workflow automation
  • Customizable dashboards
  • Built-in telephony
  • Integration with third-party apps
  • Enterprise-grade security
  • Mobile app for iOS & Android
 
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Features and Pricing Comparison

Bigin Express vs Freshsales Growth

FEATURES
That's a saving of 40% for every user, every month.
BIGIN EXPRESS$7/ user/ month / billed annuallyAccess BiginSign Up For Free
FRESHSALES GROWTH$9/ user/ month / billed annually
FEATURES
Contact, Companies and Deals
Built-in Phone
Google Workspace, Office 365, Zapier Integrations
iPhone and Android Apps
Webforms
Multiple Pipelines
Mass emails
Intelligent Workflows
Analytics/Dashboards
Email insights
SalesSignals
Twitter Integration
Audit logs
Email templates
Products
Zoho Mail Add-on
Custom Roles
Custom Fields
20
10

Pricing

BIGIN EXPRESS$7/ user/ month / billed annuallySave 40%

FRESHSALES GROWTH$9/ user/ month / billed annually

Contact, Companies and Deal Management

Built-in Phone

Google Workspace, Office 365, Zapier Integrations

iPhone and Android Appss

Webforms

Multiple Pipelines

Mass emails

Intelligent Workflows

Analytics/Dashboards

Email insights

SalesSignals

Twitter Integration

Audit logs

Email templates

Products

Zoho Mail Add-on

Custom Roles

Custom Fields

20

10

Don't end up paying higher costs for lesser features

With Bigin, you get both value for your money and a product that is truly built with the needs of small businesses in mind. We don't want you to end up paying more for lesser features. Make the right move today.

Trusted by small businesses globally

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We were so impressed by Bigin’s ‘perfect fit’ for small organizations and we have now consolidated all information about our clients and projects in Bigin. It's impressive to see that such an affordable product helps in managing duplication of records, customizing fields specific to our processes, providing dashboards to manage the performance of emails, and even linking up with the Twitter accounts of our clients. Read the full case study

I am super impressed with Bigin. I was looking for a simpler lead management and automation tool and I have finally arrived at the right platform after trying multiple tools in the last few years. It has completely transformed the sales process and I regularly recommend Bigin to my contacts.

I want to sincerely thank the entire Bigin Team for developing this excellent platform for SMBs who are quite keen on getting rid of excel datasheets. My primary requirement was exactly the same, and Bigin has offered so much more. This has increased the overall productivity of my sales team, and I have already recommended Bigin to friends in different sectors.

I found Bigin extremely easy to learn and utilise. I was bit scared if my assistants will able to learn it quickly. But to my surprise they have started using fully within 2 weeks of time. Mobile apps and its connectivity with server is superb and quick.

Luison LassalaGeneral Manager, Bedrock Success Consulting
Vikas KakkarFounder & CEO, HireXP
Dhruvesh LakhaniFounder & Director, Investacc Insurance Brokers Pvt. Ltd.
Anant TikoneManaging Director, Antech Micro systems Pvt ltd.
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*The names and logos for Zoho are trademarks of Zoho Corp. All other trademarks, brand names, or product names belong to their respective holders. Comparison information as of 24/04/2020. Prices mentioned are in USD.

A truly fresh approach to the
small business CRM.

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