Have the right conversations
at the right times!
Zoho SalesIQ is an all-in-one live chat and analytics platform that enables you to engage with contacts effectively throughout the customer life cycle. Chatbots, AI-powered live chat, website visitor tracking, and communication across IM channels—Zoho SalesIQ offers all this (and more!) to simplify and empower your
customer and lead engagement.
Make every conversation count with Bigin's integration with Zoho SalesIQ
Conversations—meaningful ones, that is—help you convert more leads into customers and retain them long-term. By integrating Bigin with Zoho SalesIQ, you can proactively communicate with your contacts at the right times—with all the context you need—via their preferred channels.
Capture and nurture leads from your website
Automatically convert every website visitor into a record in Bigin! Once a record is created, you can automatically schedule follow-up tasks, communicate with contacts via calls, emails, WhatsApp, SMS, and other channels, track their customer journeys, collect payments, and much more.
Always stay on top of your business chats
Every time a new chat is captured in Zoho SalesIQ, a new note is created in Bigin that includes information such as the visit ID, the time of initiation, the initial subject of the chat, and the team member they chatted with.
All chat transcripts are saved in the contact's "Files" tab for future reference.
Access integral customer and lead data
from your chat window
Zoho SalesIQ's Operator chat window lets you engage in real-time conversations via chat or calls while leveraging a host of smart features!
With this integration, you can also view information such as the contact's company name, pipeline stage, the name of the contact owner, and the status of any missed chats. Additionally, you can add a new contact in Bigin with a single click.
Why Bigin is the go-to CRM
for small businesses
Built specifically for
small businesses
Bigin is easy to use, has all the essential features for small businesses, and is priced at a pocket-friendly $7 per month per user.
Set up your CRM in under 30 minutes
Simple and intuitive, you can easily set up Bigin and start selling in
under 30 minutes.