Is it necessary to manage your business with a CRM?

Is it necessary to manage your Business with a CRM?

You're probably handling customer data with the help of spreadsheets—or an even more traditional method, like a ledger or notepad. We're certain these methods aren't entirely easy to use and have probably proved inefficient. On the other hand, a CRM can help bring all your customer data together so that you can access all of your customer information from one place.

Made for small businesses and startups, Bigin is a CRM designed to streamline and unify various customer operations, help you foster long-lasting customer relationships at every stage of your business, ensure that your customers stay with you forever, and ultimately enable your business to flourish.

If you're thinking — a CRM is necessary to manage
your business,
and for a small business, Bigin
makes the cut.

TRY 15-DAY FREE TRIAL

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What's to love
about Bigin?

  • Perfect sweet spot between the simplicity of
    spreadsheets and the complexity of an
    enterprise-level CRM
  • Features you need at a price that's affordable for
    small businesses
  • The right blend of features to help you
    manage each and every customer operation
    in your business
G2 Small Business Leader Winter 2023
G2 Small Business Easiest to use Winter 2023
Capterra Best Ease of Use 2022
Getapp Leaders 2022
Capterra Shortlist 2022
Software Advice Front Runners 2022

What makes Bigin perfect
for your small business?

  • Team Pipelines
  • Automations
  • Integrations
  • Customization
  • Fully mobile

Made specifically for
small businesses
just like yours

Bigin is one of a kind—not merely another feature-stripped version of a flagship edition, like so many other CRM tools on the market. Like your small business, simplicity is at Bigin's core and apparent in its every aspect, including its plans, features, and pricing. It's made to meet the specific needs of your business.

Green bg Team Pipeline view in Bigin features

Automate your way
to efficiency with Bigin

Does your to-do list feel like a hamster wheel that you can't get off of? With Bigin's workflow automations, you can take care of your mundane, routine, and repetitive tasks without effort and regain the time you need to spend on other crucial aspects of your business.

Green bg Bigin automation

Integrate with other
market-leading tools

To make your transition to CRM seamless, Bigin offers integrations with a wide range of applications that you may already be using like Gmail, Outlook, Mailchimp, Zapier, etc. This way, your business can maximize the advantages of other applications while still having the best CRM experience.

Green bg Bigin integrations

Customize Bigin and
make it your own

Every aspect of Bigin can be customized to suit the unique aspects of your business. Once fully customized, Bigin can feel like an exclusive CRM tool built just for your business, thereby optimizing your CRM experience.

Green bg Bigin customization

A mobile app that feels no different from your computer

Running a business doesn't mean you have to be confined to your desk. As an entrepreneur, your role includes monitoring your business even when you're out of the office. Our Android and iOS apps enable you to manage your business effortlessly from anywhere, providing you with the flexibility to stay connected and productive wherever you go.

Green bg Mobile app view

We're with you at
every step
along
the way

  • Dedicated onboarding
    for 30 days and product
    training for your team.

  • Interactive webinar sessions
    to help you make the most
    of Bigin.

  • Knowledge base and
    quick-start guides to ensure
    your CRM is ready in 30
    minutes.

  • In-depth videos to help you
    learn more about Bigin.

  • Community forums where you can discuss ideas
    and questions with the #BiginnersClub.

Trusted by 30,000+ small businesses globally

I'm self-employed and run a design, printing, and marketing business. I wear all the hats when it comes to my business, so I need tools that help me automate and track everything that goes on day today. I have been looking for a simple CRM for the last three years. During that time, all I found were apps with way too many features that came with a hefty price tag. When I started using Bigin, I loved how easy it was to use, and it had a clean and organized interface. The ability to sync my other apps with it using Zoho Flow was a big plus. One of the best things is that they made it affordable. I look forward to seeing how Bigin evolves and helps me run my business better.

Krista Guerrero,Owner, Kreative Design/Marketing
READ FULL CASE STUDY

Bigin is exactly what we needed at our growing real estate company. We had looked into many CRM services but all of them were either too costly with features we didn’t yet need; too complicated to set up; or too simplistic. Zoho Bigin has been amazing. I watched one instruction video from the YouTube channel and I was ready to set up. It’s so simple to navigate that we were up and running on day 2. Customer support has also been great. I’ve received quick responses to all my queries. Just stellar all the way.

Aika-Grace Wangwe,Assistant, Goshen Acquisitions Ltd.

Bigin is easy to use for a growing organisation like Ammacus. The platform is very intuitive and saves time on double entering information and has saved us many hours in lost productivity. As an early adopter of Bigin, we look forward to continued new applications & developments to make the platform even better than it is today. In addition, we have received fantastic client support when it was required.

Craig Aspey,Managing Director, Ammacus

I am a huge fan of Bigin. I have literally spent years trying to find a solution like this so that I could track all of my clients. I have two different business entities with differing needs for each. This has made it challenging. I tried different apps that are made for larger businesses and they were not as user friendly as Bigin. Plus, the costs were too high for me. I recommend Bigin to everyone I know. I have been a customer since October of 2020 and I could not be happier with this application.

Susan Carpenter,Life's Doors Meditation

I have been using Bigin since almost it was launched and I must say this is one of the most simple yet very effective tools for entrepreneurs. The Deals module helps me stay on top of my plans and closures. The leads are easy to add, track and follow-up, due to which I feel much in control of my marketing process. Assigning tasks and calls have taken my follow-ups to the next level. I love Bigin's web, Mac and iOS interfaces and I find them very intuitive and easy to use. Thank you Zoho for creating this CRM and making my life so simple.

Gagan Kapoor,Chief Marketing Consultant Go4growth Consulting

See how Bigin stands out
in comparison to other CRMs

  • Bigin Looks
    out for your
    budget /user/month/
    billed yearly
  • Pipedrive Essential
  • US$ 12 Save 42%
  • Hubspot Sales Hub Starter
  • US$ 15 Save 53%
  • Monday.com Basic
  • US$ 12 Save 42%
  • Freshsales Growth
  • US$ 9 Save 23%
  • Bigin Looks
    out for your
    budget /user/month/
    billed yearly
  • Manage multiple
    customer operations
  • Track contacts and deals
  • Emails
  • WhatsApp integration
  • Phone system and calling
  • Google Workspace
    & Microsoft Office
  • Built-in dashboards
  • Workflow automation
  • Pipedrive Essential
  • US$12 Save 42%
  • Hubspot Sales Hub Starter
  • US$ 15 Save 53%
  • Monday.com Basic
  • US$ 12 Save 42%
  • Freshsales Growth
  • US$ 9 Save 23%

Features your business needs vs. what's offered in the market

*The names and logos for Zoho are trademarks of Zoho Corp. All other trademarks, brand names, or product names belong to their respective holders. Ratings as of August 2024. Comparison information as of 30.08.2024.

Expert
reviews
and ratings

  • 8.1/10
  • 4.8/5
  • 4.6/5
  • 4.7/5
  • 4.8/5
  • 4.8/5