Priceless conversations at an affordable price
As a small business with a smaller budget, you need to stay on top of how and where you spend money when it comes to digital tools. With our interactive calculator, you'll be able to determine the cost you'll incur while using Bigin's WhatsApp integration for your business conversations.
Here are some things you need to keep in mind:
- Bigin does not charge its users for the carrying out WhatsApp conversations, the pricing calculator estimates the charges which are being levied by the WhatsApp Business Platform.
- WhatsApp adheres to a Conversation-based pricing model. Businesses will be charged per conversation and not for every individual message.
- A conversation includes all the messages exchanged between your business and a contact in a 24-hour window. A conversation is initiated whenever a business message is delivered, either by your business or by a contact.
- All customer-initiated conversations are completely free! You can engage in conversations initiated by your customers or prospects at no cost; however, if you wish to initiate a conversation using a template message, you will be charged accordingly.
Head to WhatsApp's official pricing page to get an in-depth understanding of the pricing model.
P.S. First 1000 service conversations are FREE for every WhatsApp Business account.
Frequently asked questions
integration in Bigin?
To successfully integrate WhatsApp with Bigin, all you need is a Facebook account and a valid phone number for WhatsApp.
No, you can integrate WhatsApp with Bigin with just a Facebook Business page. Starting November 1, 2023, business verification is no longer mandatory in order to increase your messaging limit. However, you can send messages only to 1,000 unique contacts per month without verification.
Yes, you can use an existing WhatsApp number. However, you must delete the WhatsApp account in your mobile device associated with that number before proceeding with the Bigin-WhatsApp Integration.
No, you can't use the same number for both the Bigin-WhatsApp integration and the WhatsApp mobile app due to Meta's limitations. However, you can still access your WhatsApp conversations from Bigin.
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